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	<title>Paradigm Consulting Co. &#187; Email</title>
	<atom:link href="http://blog.paradigmcc.com/category/internet/email/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.paradigmcc.com</link>
	<description>Information technology and security advice for small businesses.</description>
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		<title>Should You Change Your Password? (Trick Question)</title>
		<link>http://blog.paradigmcc.com/2011/07/13/should-you-change-your-password-trick-question/</link>
		<comments>http://blog.paradigmcc.com/2011/07/13/should-you-change-your-password-trick-question/#comments</comments>
		<pubDate>Wed, 13 Jul 2011 12:33:55 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=522</guid>
		<description><![CDATA[Here's a great website that everyone (yes, that means you) should check out: https://shouldichangemypassword.com/ ]]></description>
			<content:encoded><![CDATA[<p>Here&#8217;s a great website that everyone (yes, that means you) should check out: <a title="Should I Change My Password?" href="https://shouldichangemypassword.com/" target="_blank">https://shouldichangemypassword.com/</a> <span id="more-522"></span>From the site&#8217;s homepage:</p>
<blockquote><p><strong>ShouldIChangeMyPassword.com</strong> has been created to help the average person check if their password(s) may have been compromised and need to be changed.</p>
<p>This site uses a number of databases that have been released by hackers to the public. No passwords are stored in the <strong>ShouldIChangeMyPassword.com</strong> database.</p>
<p>This website is made available as a public service.</p></blockquote>
<p>After doing some <a title="A simple Google Query for Gmail addresses in a SQL database" href="https://encrypted.google.com/search?q=filetype%3ASQL+%40gmail.com" target="_blank">very simple Google searching</a>, the author of this site decided to do a genuine public service by making it known if your email address has been compromised. He did this by looking at plain, unencrypted database files which contained email addresses and their passwords. You should check this site immediately and see if yours is listed. Then, regardless of the results, change your email password. (Admit it &#8211; you haven&#8217;t changed it in a long time, have you?)<br />
<script src="http://connect.facebook.net/en_US/all.js#xfbml=1"></script><fb:like href="http://blog.paradigmcc.com/2011/07/13/should-you-change-your-password-trick-question/" layout="button_count" show_faces="false" width="100" font="trebuchet ms"></fb:like></p>
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		<title>Beware Fake Delivery Confirmation Scams</title>
		<link>http://blog.paradigmcc.com/2011/04/01/beware-fake-delivery-confirmation-scams/</link>
		<comments>http://blog.paradigmcc.com/2011/04/01/beware-fake-delivery-confirmation-scams/#comments</comments>
		<pubDate>Fri, 01 Apr 2011 12:30:05 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=493</guid>
		<description><![CDATA[In 2008, and again last year around the holiday season, we saw a lot of emails purporting to be from the "United Postal Service" with an attached file claiming to be the tracking or delivery confirmation information for your shipment. They were fake, and they're back.]]></description>
			<content:encoded><![CDATA[<p>In 2008, and again last year around the holiday season, we saw a lot of emails purporting to be from the &#8220;United Postal Service&#8221; with an attached file claiming to be the tracking or delivery confirmation information for your shipment. They were fake, and they&#8217;re back.</p>
<p><span id="more-493"></span>As reported on the <a title="Cyberjungle March 28, 2011" href="https://datasecurityblog.wordpress.com/2011/03/27/march-28-2011-episode-206/" target="_blank">Cyberjungle Podcast</a> and <a title="WebRoot" href="http://blog.webroot.com/2011/03/21/shipping-confirmations-back-on-the-radar/" target="_blank">Webroot&#8217;s Blog</a>, these fake shipping <img class="alignright" title="Fake shipping confirmations" src="https://webrootblog.files.wordpress.com/2011/03/20110319_shipconf_opener_icons.png" alt="Fake shipping confirmations" width="224" height="144" />confirmation documents are nothing more than <a title="Malware" href="https://secure.wikimedia.org/wikipedia/en/wiki/Malware" target="_blank">malware</a> designed to hijack your computer. A few years ago, these emails were very easy to spot because of their typos and obvious content problems. Have you ever heard of the &#8220;United Postal Service?&#8221; Neither have I. However, they seem to be refining the content using real company names now, e.g., FedEx, DHL, and the United Parcel (as opposed to Postal) Service.</p>
<p>Bear in mind the following:</p>
<ul>
<li>Do not open attachments in email unless you are explicitly expecting them. This does not mean &#8220;sometimes they send me something so I open it.&#8221; It means &#8220;John P. is sending me the spreadsheet right now, so I will open it.&#8221;</li>
<li>Do not click links in emails. Links in emails are trivial to forge. See one of <a title="Don't Click Links" href="http://blog.paradigmcc.com/2009/04/10/security-tip-dont-click-on-links-and-dont-send-them-either/" target="_blank">our first posts on the subject for an explanation</a>.</li>
<li>These companies do not email attachments with your shipping confirmations. They may send you a tracking number. If this is the case, and you receive a tracking number, do the following:</li>
</ul>
<ol>
<li>Copy the tracking number out of the email</li>
<li>Open a web browser and manually type in the website address of the shipping company, e.g., www.UPS.com, www.DHL.com, www.FedEx.com.</li>
<li>Find the box to track your shipment and paste the tracking number into the box.</li>
</ol>
<p><a href="http://blog.paradigmcc.com/wp-content/uploads/2011/04/fedex.png"><img class="size-medium wp-image-494 alignleft" title="FedEx" src="http://blog.paradigmcc.com/wp-content/uploads/2011/04/fedex-253x300.png" alt="FedEx" width="152" height="180" /></a><a href="http://blog.paradigmcc.com/wp-content/uploads/2011/04/ups.png"><img class="alignright size-medium wp-image-495" title="UPS" src="http://blog.paradigmcc.com/wp-content/uploads/2011/04/ups-285x300.png" alt="UPS" width="171" height="180" /></a></p>
<p><a href="http://blog.paradigmcc.com/wp-content/uploads/2011/04/usps.png"><img class="alignnone size-medium wp-image-496" title="USPS" src="http://blog.paradigmcc.com/wp-content/uploads/2011/04/usps-300x108.png" alt="USPS" width="300" height="108" /></a></p>
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		<title>Google Enables 2-Factor Authentication</title>
		<link>http://blog.paradigmcc.com/2011/02/18/google-enables-2-factor-authentication/</link>
		<comments>http://blog.paradigmcc.com/2011/02/18/google-enables-2-factor-authentication/#comments</comments>
		<pubDate>Fri, 18 Feb 2011 17:31:21 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=432</guid>
		<description><![CDATA[Last week, Google took a very important step in improving security on their systems' accounts, including Gmail: 2-Factor Authentication.]]></description>
			<content:encoded><![CDATA[<p>Last week, Google took a very important step in improving security on their systems&#8217; accounts, including Gmail: 2-Factor Authentication.<span id="more-432"></span>What is 2-factor authentication? In short, it goes a step beyond a single factor, e.g., a password (which is something you <em>know</em>) and adds a second factor, e.g., something you <em>have</em>. You may have seen little <a title="SecureID token" href="http://en.wikipedia.org/wiki/SecurID" target="_blank">SecurID tokens </a>or other similar devices which follow a pre-determined formula to generate an additional password. The trick is that it changes frequently so it is effectively different from just remembering another password &#8211; you have to <em>have</em> the device in your possession to log in, hence, the second factor.</p>
<p><a href="http://blog.paradigmcc.com/wp-content/uploads/2011/02/gmail2factorsetup4.png"><img class="size-thumbnail wp-image-433 alignright" title="Google 2-factor authentication setup" src="http://blog.paradigmcc.com/wp-content/uploads/2011/02/gmail2factorsetup4-150x150.png" alt="Google 2-factor authentication setup" width="150" height="150" /></a>To enable this service, you have to have a smartphone, such as an Android, Blackberry, or iPhone. Google uses your phone and either an app for your device, or an SMS message to send you your login code, without which, you cannot access your account. Note that this means if you lose your phone or have no cell service, you can&#8217;t receive your one-time code and you cannot log in. However, Google has provided a method for you to pre-generate passwords or access them via the app for your smartphone so that you can access your Google account without cellular service.</p>
<p>Note that this may <a title="Google's two-factor authentication: nice idea, but unwieldy" href="http://www.zdnet.com/blog/perlow/googles-two-factor-authentication-nice-idea-but-unwieldy/15864" target="_blank">cause some hiccups with other apps</a> which access your Gmail account.</p>
<p>To enable 2-factor authentication on your Google account, visit <a title="Manage Google Account Settings" href="https://www.google.com/accounts/ManageAccount" target="_blank">https://www.google.com/accounts/ManageAccount</a>.</p>
<p><strong>Note:</strong> Google is rolling this service out in waves, so if you don&#8217;t see it today, check again soon.</p>
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		<title>Information Disclosure That Affects You</title>
		<link>http://blog.paradigmcc.com/2010/10/13/information-disclosure-that-affects-you/</link>
		<comments>http://blog.paradigmcc.com/2010/10/13/information-disclosure-that-affects-you/#comments</comments>
		<pubDate>Wed, 13 Oct 2010 15:32:28 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=389</guid>
		<description><![CDATA[If you must send an email to a large group, use a mail merge or, at least, the BCC field.]]></description>
			<content:encoded><![CDATA[<p>I go to great lengths to keep my email addresses safe from spammers. One reason that I, as a general rule, refuse to put a real email address into a website&#8217;s contact form, give it out to mailing lists, etc., is because once your address is out, you never know where it will end up, and the spam floodgates are open. <span id="more-389"></span>I also guard my email address carefully, and don&#8217;t give it to friends or relatives whom I know are addicted to forwarding chain letters, hot stock tips, or sending e-greeting cards to everyone in their address book, which brings me to today&#8217;s topic.</p>
<p>On two occasions, I received what I consider to be junk email from otherwise legitimate senders. One was from a local political candidate. I&#8217;m not sure how he received my email, but he felt obligated to share with me his recent track record in the state House. As I&#8217;m not in his district, I wasn&#8217;t terribly interested in what he had to say. Also, I recently signed up to be a mentor for a high school student&#8217;s senior project. I was asked for my email, which I voluntarily gave and, this week, I received an email from the teacher coordinating these projects.</p>
<p>The problem is that, in both instances, the messages were sent to everyone on their respective lists in the &#8220;To&#8221; field of the email. Effectively, my private email address was broadcast to dozens of other people whom I did not want to have it. This is the equivalent of making dozens of telephone calls to different people, and telling everyone everyone else&#8217;s unlisted phone numbers along the way. Within one day, I was receiving multiple messages on conversation threads that held absolutely no interest to me because of my inclusion on one of these lists.</p>
<p>Unfortunately, you cannot count on the people who have your email address to respect your desire for privacy, so you must take matters into your own hands. What can you do?</p>
<ul>
<li>Don&#8217;t give out your email address in the first place. If they don&#8217;t have it, they can&#8217;t abuse it.</li>
<li>Have a &#8220;throw-away&#8221; email account (Gmail, Yahoo!, Hotmail, etc.) which you use just for &#8220;junk&#8221; or potential junk correspondence. This means you have another account to check periodically, but it&#8217;s not that big a deal to do, and if it starts to be overwhelmed with spam, you can simply deactivate the account and forget about it. Also, if you have your own &#8220;vanity domain,&#8221; you can make up your own addresses, such as &#8220;junk@example.com&#8221; or &#8220;buyingstuff@example.com.&#8221;</li>
<li>Politely try to educate other people who abuse the privacy of your email address by letting them know you do not want to be on their lists, and don&#8217;t want your email address shared.</li>
<li>If you must send a bulk email message to a group of unrelated parties, do not simply send it with all recipients in the To or CC fields. Email the message to yourself or an address you do not mind becoming public, and then BCC the rest of the list.</li>
<li>Better yet, use a mail merge function or a bulk email service, which will send separate, individual messages to every recipient.</li>
</ul>
<p>Do you have any common-sense spam-fighting techniques? Let us know!</p>
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		<title>What the Google/China Hack Means to You</title>
		<link>http://blog.paradigmcc.com/2010/01/17/what-the-googlechina-hack-means-to-you/</link>
		<comments>http://blog.paradigmcc.com/2010/01/17/what-the-googlechina-hack-means-to-you/#comments</comments>
		<pubDate>Sun, 17 Jan 2010 04:56:25 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Policies]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=306</guid>
		<description><![CDATA[Trusting Google does not just mean "trusting that Google won't do anything evil with my data." It also means "trusting Google will never make a mistake which accidentally opens my data up to anyone else."]]></description>
			<content:encoded><![CDATA[<p>Friends and listeners to the <a title="Fresh Ubuntu Podcast" href="http://freshubuntu.org" target="_blank">Fresh Ubuntu Podcast</a> will know that I frequently raise concerns about <a title="Google" href="http://google.com" target="_blank">Google</a> and the information that it acquires about all of us. My concerns normally are along the lines of &#8220;just imagine what Google can do with all of that information.&#8221; However, I&#8217;ve never brought up what could be an even bigger concern: &#8220;What if <em>someone else</em> were to get a hold of all of that information?&#8221;<span id="more-306"></span></p>
<p>Let&#8217;s assume, for argument&#8217;s sake, that Google does abide by its own <a title="Google Code of Conduct: Don't be evil." href="http://investor.google.com/conduct.html" target="_blank">code of conduct</a> and isn&#8217;t evil. They&#8217;re still amassing a staggering amount of data about nearly every Internet user. Now, with more and more companies &#8220;<a title="Go Google campaign" href="http://www.Google.com/Apps-at-Work" target="_blank">Going Google</a>,&#8221; Google has access to data that it wouldn&#8217;t in the past. Now, they aren&#8217;t just indexing your website, blogs, or even chats and emails. Now they&#8217;re indexing your corporate <a title="Google Docs" href="http://docs.google.com" target="_blank">documents</a> &#8211; you know, the sensitive things you&#8217;re &#8220;not supposed to send via email?&#8221;</p>
<p>While I am quite confident in <a title="Google security" href="http://www.google.com/corporate/security.html" target="_blank">Google&#8217;s security capabilities</a>, no one is perfect. And like my aikido instructor used to say, there&#8217;s always someone stronger, or quicker than you. Last week, Google met its security match when their servers were hacked.</p>
<p>While I won&#8217;t delve into the economic and political issues which revolve around this hack (see footnotes for plenty of reference links), there are plenty of lessons we can take away from this:</p>
<ul>
<li>By most accounts, Google&#8217;s servers were hacked by good, old-fashioned social engineering:<br />
<blockquote><p>&#8220;Using a sophisticated spear-phishing campaign, the perpetrators included malicious links exploiting the bug in emails and instant messages sent to employees&#8230;&#8221;</p></blockquote>
<p>This means that the attackers were not hammering through firewalls or reprogramming routers &#8211; they had people <a title="Don't click on links in email" href="http://blog.paradigmcc.com/2009/04/10/security-tip-dont-click-on-links-and-dont-send-them-either/" target="_blank">click links</a> on what they thought were legitimate emails and exploited security flaws in common desktop software to gain access.</li>
<li>Users accounts which were hacked were most likely running with <a title="Why you do NOT want Administrative Rights over your PC" href="http://blog.paradigmcc.com/2009/05/14/why-you-do-not-want-administrative-rights-on-your-computer/">administrative privileges</a> over their desktop systems.</li>
<li>If Google can be hacked, anyone can. By extension, if your data is with Google, you can be hacked as well.</li>
<li>Trusting Google does not just mean &#8220;trusting that Google won&#8217;t do anything evil with my data.&#8221; It also means &#8220;trusting Google will never make a mistake which accidentally opens my data up to anyone else.&#8221;</li>
<li>Substitute the word &#8220;Google&#8221; with any popular online service or enterprise firm that has a lot of (your) data (e.g. <a title="Facebook" href="http://facebook.com" target="_blank">Facebook</a>, <a title="Salesforce" href="http://salesforce.com" target="_blank">Salesforce</a>, <a title="Amazon" href="http://amazon.com" target="_blank">Amazon</a>). This is not a problem just with Google.</li>
</ul>
<p><strong>References:</strong></p>
<ul>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/">Researchers identify command servers behind Google attack</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/">Adobe Reader vuln hit with unusually advanced attack • The Register</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> IE zero-day used in Chinese cyber assault on 34 firms • The Register</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> Google may exit China after &#8216;highly targeted&#8217; attack • The Register</a></li>
<li><a href="http://www.computerworld.com/s/article/9144138/Update_Google_may_pull_out_of_China_because_of_cyberattacks?taxonomyId=17" target="_blank">Google May Pull Out of China After Cyber Attack</a></li>
<li><a href="http://www.nytimes.com/2010/01/13/world/asia/13beijing.html" target="_blank">NY Times Article on Google/China Hack</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> Official Google Blog: A new approach to China</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> China Defends Internet Censorship</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> Ballmer doesn&#8217;t get why Google is upset about attacks | Googling Google | ZDNet.com</a></li>
<li><a rel="nofollow" href="http://www.theregister.co.uk/2010/01/04/adobe_reader_attack/"> US will complain to China about Google hacking • The Register</a></li>
<li><a href="http://isc.sans.org/diary.html?storyid=7969" target="_blank">SANS Internet Storm Center Diary</a></li>
</ul>
<p>﻿</p>
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		<title>Software Review: Thunderbird 3</title>
		<link>http://blog.paradigmcc.com/2009/12/15/software-review-thunderbird-3/</link>
		<comments>http://blog.paradigmcc.com/2009/12/15/software-review-thunderbird-3/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 19:43:14 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Desktop Software]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Open Source]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=286</guid>
		<description><![CDATA[After a long period of apparent stagnation, Mozilla Messaging, a wholly owned subsidiary of the Mozilla Foundation, has released the long-awaited Thunderbird 3. In short, if you do not require connectivity to a Microsoft Exchange server (for calendar, contacts, and other non-email data) I recommend you try Thunderbird 3.]]></description>
			<content:encoded><![CDATA[<p>After a long period of apparent stagnation, <a title="Mozilla Messaging" href="http://www.mozillamessaging.com/thunderbird/" target="_blank">Mozilla Messaging</a>, a wholly owned subsidiary of the <a title="Mozilla Foundation" href="http://www.mozilla.org" target="_blank">Mozilla Foundation</a>, has released the long-awaited <a title="Thunderbird" href="http://www.mozillamessaging.com/thunderbird/" target="_blank">Thunderbird</a> 3 &#8211; its free, open-source email client. Thunderbird has been my favorite email client for several years now, as it does everything that Outlook Express or Windows Mail does (as far as I am concerned) and has a better track record for security, runs faster, and works on Windows, Mac OS X, and Linux. <span id="more-286"></span>Cross-platform compatibility is always the first feature I look for in a program, and on December  8, 2009, Mozilla Messaging released the new version of Thunderbird for all three platforms. While this isn&#8217;t a new feature, it is something to be underscored, as you can&#8217;t get Windows Mail for Linux or OS X, and Apple&#8217;s Mail certainly doesn&#8217;t run under Windows. Another great feature of Thunderbird is its <a title="Thunderbird extensions" href="https://addons.mozilla.org/en-US/thunderbird/" target="_blank">extensions</a>. Like the Firefox browser, Thunderbird supports third-party add-ons which change and improve the way it functions. Unfortunately there is normally a period where some extensions do not work after a new version is released, and some of my favorites are missing. However, the developers of these extensions normally come out with updated versions fairly soon after the release, so I hope not to have to wait too long.</p>
<div id="attachment_288" class="wp-caption alignright" style="width: 160px"><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/12/one-inbox.png"><img class="size-thumbnail wp-image-288" title="All of your email in one inbox" src="http://blog.paradigmcc.com/wp-content/uploads/2009/12/one-inbox-150x150.png" alt="All of your email in one inbox" width="150" height="150" /></a><p class="wp-caption-text">All of your email in one inbox</p></div>
<p>As for new features, the first thing I noticed was the option to display all of your accounts&#8217; inboxes in one location, just as recent versions of Apple&#8217;s Mail have. For instance, if you have a work email address and a home email address, and you check them both with the same email client, you can now view all new messages in a single inbox. I&#8217;m sure that fans of GTD will applaud this move. As for me, I wasn&#8217;t totally sold on this feature, but after experimenting with it for a day or so, I started to like it. If the goal is to be notified of new email from various sources, this definitely meets it. However, if you like keeping things separated (for example, not getting distracted with personal emails while at work, or bothered with work while at home), this isn&#8217;t necessarily for you.</p>
<div id="attachment_290" class="wp-caption alignleft" style="width: 160px"><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/12/tabbed-emails.png"><img class="size-thumbnail wp-image-290" title="Tabbed emails" src="http://blog.paradigmcc.com/wp-content/uploads/2009/12/tabbed-emails-150x150.png" alt="Tabbed emails" width="150" height="150" /></a><p class="wp-caption-text">Tabbed emails</p></div>
<p>While setting up Thunderbird, you are presented with the option to synchronize IMAP accounts onto your local hard drive. This is a great feature if you travel and don&#8217;t have an Internet connection, but still want to be able to read your email while offline. I did note that it took a <em>very long</em> time to synchronize my Gmail account, which has gigabytes of saved email on it, but that&#8217;s to be expected. I was able to use Thunderbird while the sync was going on, so it did not bother me.</p>
<p>The first thing I noticed was that the user interface has been simplified, with some of the button clutter removed. Also, by default messages open in new tabs, as opposed to new windows. While I am very used to this method of presenting information in web browsers (as Firefox has had this feature for years), I haven&#8217;t quite gotten used to it in email. However, I&#8217;m starting to like it more as I use it.</p>
<div id="attachment_289" class="wp-caption alignright" style="width: 160px"><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/12/search.png"><img class="size-thumbnail wp-image-289 " title="Thunderbird 3's new search" src="http://blog.paradigmcc.com/wp-content/uploads/2009/12/search-150x150.png" alt="Thunderbird 3's new search" width="150" height="150" /></a><p class="wp-caption-text">Thunderbird 3&#39;s new search</p></div>
<p>Thunderbird&#8217;s new search engine is immediately noticeable the first time you search your inbox for something. The results are presented in a new fashion, but more importantly, Thunderbird indexes all of your messages for faster search results, and you don&#8217;t have to search folder by folder for messages, as it will go through all of them for you. While I use Gmail for most of my email, I still like using Thunderbird as the client. However I frequently have found myself going back to the Gmail web interface when I need to search for a lost message. Hopefully this will no longer be necessary with Thunderbird&#8217;s new search capabilities.</p>
<p>Also, taking another page from the Gmail book, Thunderbird now lets you archive your email by pressing &#8216;A&#8217; while reading any message. While I generally file all of my emails away (in folders in Thunderbird or with a label, then archiving in Gmail) sometimes I don&#8217;t have a particular folder or label to apply to an email. I know I don&#8217;t want to delete it, but I also don&#8217;t want to stick it in a file. I just want it gone&#8230; until I want it back again. That&#8217;s what archiving is for. This is another feature I&#8217;ve found myself logging in to the Gmail interface for. Unfortunately, Thunderbird&#8217;s archive feature is different from Gmail&#8217;s, so when I archive an email in Thunderbird, I still need to sign in to Gmail&#8217;s web interface to archive it there. However, if I never used the Gmail interface, this would not be an issue.</p>
<p>It is worth noting that I did have some stability problems with the beta and release candidates in late November, however they all seem to have been sorted out and the release version is rock-solid on Mac OS X and Linux. I have not yet tested the Windows versions, but I have high hopes. This is a noteworthy improvement to Thunderbird which I am grateful to have. In short, if you do not require connectivity to a Microsoft Exchange server (for calendar, contacts, and other non-email data) I recommend you try Thunderbird 3.</p>
<p>Oh, did I mention that it&#8217;s free?</p>
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		<title>Further Evidence That Personal Internet Use Should Be Restricted at Work</title>
		<link>http://blog.paradigmcc.com/2009/09/23/further-evidence-that-personal-internet-use-should-be-restricted-at-work/</link>
		<comments>http://blog.paradigmcc.com/2009/09/23/further-evidence-that-personal-internet-use-should-be-restricted-at-work/#comments</comments>
		<pubDate>Wed, 23 Sep 2009 11:27:20 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Policies]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[System Administration]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=265</guid>
		<description><![CDATA[This week&#8217;s Data Security Podcast had two items that really piqued my interest. The first was an article about an Ohio hospital which suffered data loss due to a malware infection. The malware was sent by the boyfriend of a hospital worker. Apparently he intended to follow his girlfriend&#8217;s movements on the Internet on her [...]]]></description>
			<content:encoded><![CDATA[<p>This week&#8217;s <a title="Data Security Podcast" href="http://datasecuritypodcast.com" target="_blank">Data Security Podcast</a> had two items that really piqued my interest. The first was an <a title="Ohio hospital suffers data loss due to malware" href="http://www.pcworld.com/article/id,172185/article.html" target="_blank">article about an Ohio hospital which suffered data loss</a> due to a malware infection. The malware was sent by the boyfriend of a hospital worker. Apparently he intended to follow his girlfriend&#8217;s movements on the Internet on her home PC. What he did not count on was her opening her email at work, and subsequently infecting a hospital computer. Quoting the PC World article,</p>
<blockquote><p>&#8220;Between March 19 and March 28 the spyware sent more than 1,000 screen captures &#8230; via e-mail. They included details of medical procedures, diagnostic notes and other confidential information relating to 62 hospital patients. He was also able to obtain e-mail and financial records of four other hospital employees as well&#8230;&#8221;</p></blockquote>
<p>This incident goes a long way to show that the biggest threat can often come from inside. Yes, while the boyfriend was the root cause, had the hospital employee not been allowed to access her personal email from work, her system would not have been infected in the first place.</p>
<p>In a separate news article, <a title="Facebook accounts hacked for $100" href="http://pandalabs.pandasecurity.com/archive/Your-Facebook-account-is-worth-_2400_100.aspx" target="_blank">Panda Security reports</a> that a hacker site is offering to crack Facebook accounts for the low low price of $100. Setting aside the question of whether the site is a &#8220;legitimate&#8221; hacking site (who&#8217;s to say they won&#8217;t just take your $100 and walk away?), I found it interesting that a Facebook account is now worth 3 times the street price of a social security or bank account number, which my sources say are going for $20-35 a piece.</p>
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		<title>Hardware Review: Astaro Security Gateway ASG110/120</title>
		<link>http://blog.paradigmcc.com/2009/09/18/hardware-review-astaro-security-gateway-asg110120/</link>
		<comments>http://blog.paradigmcc.com/2009/09/18/hardware-review-astaro-security-gateway-asg110120/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 19:39:25 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Internet]]></category>
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		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=150</guid>
		<description><![CDATA[The Astaro Security Gateway is a product we have been using for a few years with various clients as a UTM (Unified Threat Management) device. It offers a number of features that they require, including network security, email security, and web surfing security. We first chose the Astaro Security Gateway for a client who needed [...]]]></description>
			<content:encoded><![CDATA[<p>The <a title="Astaro Security Gateway" href="http://www.astaro.com/our_products/astaro_security_gateway" target="_blank">Astaro Security Gateway</a> is a product we have been using for a few years with various clients as a UTM (<a title="Blog: What is a UTM?" href="http://blog.paradigmcc.com/2009/06/05/what-is-unified-threat-management/" target="_self">Unified Threat Management</a>) device. It offers a number of features that they require, including network security, email security, and web surfing security. <span id="more-150"></span></p>
<p>We first chose the Astaro Security Gateway for a client who needed a reliable web content filter, and an email spam filter. They had previously used various patchwork solutions which were not meeting their needs. The Astaro product did everything they required, replacing their aging firewall, providing secure remote access, a web content filter to keep users from accessing websites they shouldn&#8217;t, and blocking junk email. When I asked the director how he liked it, as compared to their previous solution, he said he was &#8220;Very, very, very satisfied.&#8221; That&#8217;s the kind of feedback we like.</p>
<p>Usually when we put a UTM in place, clients have one security device in place, but not others. The nice thing is that the Astaro combines multiple services into a single unit. While this does place all of the proverbial eggs in one basket and can lead to a single point of failure for network traffic and security, for small businesses on a tight budget, it does provide an affordable way to get services you might not normally have in place.</p>
<p>The first line of defense offered by the Astaro is its firewall. The ASG can act as your network&#8217;s router and firewall, whether your Internet connection is a T1 line, DSL modem, or Cable modem. The device provided by your ISP plugs directly into the ASG, which then connects to the rest of your network.</p>
<p>By default, the Astaro Security Gateway is a &#8220;default deny&#8221; firewall. This is to say that initially, unless you tell it otherwise, it allows no traffic in or out of your network, which is the most secure, best practice configuration for a firewall. This prevents not only unwanted intrusions from outside sources, but also unwanted <em>extrusions from</em> your system. Whether it&#8217;s people running instant messaging or voice chat clients, the hobbyist who&#8217;s running his own web server on your company network, or the latest malware which has turned your desktop into a spam sending zombie, the ASG won&#8217;t allow it out unless you say so.</p>
<p>If you have remote workers who require access to your system from the road, home, or remote branch office, the Astaro supports just about every type of virtual private network (VPN) out there. Popular choices such as PPTP, L2TP, IPSec, and SSL are all available, and the clients work with Windows, Macintosh, and Linux stations.</p>
<p>The ASG also includes a powerful, flexible web content filter, which can be used to protect your network from malicious websites, as well as to keep users from websites that they should not be using the company network for.</p>
<p>Astaro also includes email security features, including two anti-virus scanners and a powerful anti-spam and anti-phishing filter to keep your inbox free of the needless clutter that comes from these annoyances and threats. Email encryption can also be configured so that if servers you communicate support this feature, your messages can&#8217;t be read by anyone in between if intercepted.</p>
<p>Finally, Astaro offers a free trial of their Astaro Security Gateway product, so you can evaluate it without commitment. They even pay the shipping.</p>
<p><em>Note: Paradigm Consulting Co. is an <a title="Astaro" href="http://www.astaro.com" target="_blank">Astaro</a> reseller. Please contact us if you are interested and we can arrange a demo for you and your network.</em></p>
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		<title>Why Electronic Greeting Cards Are Bad</title>
		<link>http://blog.paradigmcc.com/2009/06/26/two-reasons-electronic-greeting-cards-are-bad/</link>
		<comments>http://blog.paradigmcc.com/2009/06/26/two-reasons-electronic-greeting-cards-are-bad/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 14:00:33 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[System Administration]]></category>

		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=199</guid>
		<description><![CDATA[Electronic greetings cards are a fad that, sadly, has not yet passed and is still quite popular. These things are bad for several reasons, which I&#8217;ll outline in today&#8217;s post. Greeting cards are a waste of time and resources. I can think of no reason that these are required in a business setting, as they [...]]]></description>
			<content:encoded><![CDATA[<p>Electronic greetings cards are a fad that, sadly, has not yet passed and is still quite popular. These things are bad for several reasons, which I&#8217;ll outline in today&#8217;s post.<span id="more-199"></span></p>
<ol>
<li>Greeting cards are a waste of time and resources. I can think of no reason that these are required in a business setting, as they just waste time and other resources.</li>
<li>In order to send an electronic greeting card, you normally are asked for the recipient&#8217;s email address, and possibly your own. By supplying this information to XYZ greeting card site, you&#8217;ve just opened up an avenue for junk email (spam) to yourself and the recipient.</li>
<li>Fake electronic greeting cards are a prime vector for email attacks and the spreading of malware. By getting people to click on a link that claims to be a greeting card, the user is likely to want the program to run, not knowing what it really is. I&#8217;ve personally had clients ask, repeatedly, that I install Adobe Flash Player on their systems so they could open a greeting card, despite my repeated protests. Sure enough, a few weeks later, their system was infected by malware as a result.</li>
</ol>
<p>In summary, stop sending electronic greeting cards. If you absolutely must open one that you&#8217;ve received, then you can&#8230; wait&#8230; No, scratch that. There&#8217;s no reason for them.</p>
<p>I highly recommend that your company&#8217;s acceptable use policy prohibits the sending or viewing of electronic greeting cards, and that your content filtering system be tuned to prohibit these sites whenever possible.</p>
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		<title>Using Microsoft Outlook to Access Other Users&#8217; Mailboxes</title>
		<link>http://blog.paradigmcc.com/2009/06/12/using-microsoft-outlook-to-access-other-users-mailboxes/</link>
		<comments>http://blog.paradigmcc.com/2009/06/12/using-microsoft-outlook-to-access-other-users-mailboxes/#comments</comments>
		<pubDate>Fri, 12 Jun 2009 13:44:10 +0000</pubDate>
		<dc:creator>Peter Nikolaidis</dc:creator>
				<category><![CDATA[Desktop Software]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Policies]]></category>
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		<guid isPermaLink="false">http://blog.paradigmcc.com/?p=160</guid>
		<description><![CDATA[If you have a Microsoft Exchange server at your business, Microsoft Outlook has the ability to access more than one mailbox at a time. This is a useful feature if multiple users need to share access to the same email address, or if someone needs to cover another person&#8217;s email (when an auto-responder won&#8217;t suffice) [...]]]></description>
			<content:encoded><![CDATA[<p><!--StartFragment-->If you have a Microsoft Exchange server at your business, Microsoft Outlook has the ability to access more than one mailbox at a time. This is a useful feature if multiple users need to share access to the same email address, or if someone needs to cover another person&#8217;s email (when an auto-responder won&#8217;t suffice) while on vacation.  <span id="more-160"></span></p>
<div>By default, you cannot access anyone&#8217;s mailbox except your own. Your system administrator or the owner of the mailbox must grant this right, and before that, you should verify that accessing another user&#8217;s mailbox is within your company policies and you have proper permission to do so. It&#8217;s also nice to let the user who owns the mailbox that you will be accessing it in advance.</div>
<div>Note that, especially in small businesses, this is usually done by the one person logging in as the other user. This is always a bad idea, as you lose all accountability. In other words, if Bob logs on as Sue and does something wrong, it looks like Sue did it, and she can&#8217;t prove otherwise. Passwords should not be shared. If you think you need another user&#8217;s password, then you do not have the appropriate permissions to do your job. Again, see your supervisor and system administrator if you believe this is the case.</div>
<div>Once you have been granted access to the other user&#8217;s mailbox, you can access it in two ways. If you will only be doing so occasionally, and generally only require access to a single folder (e.g., the Inbox) then this method is simpler.</div>
<div>Logged in with your own account, open Microsoft Outlook. Click File | Open | Other User&#8217;s Folder&#8230;</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook1.png"><img class="alignnone size-full wp-image-319" title="outlook1" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook1.png" alt="" width="347" height="117" /></a></div>
<div>Enter the name of the user, e.g., &#8220;Joe Smith&#8221; or &#8220;Orders,&#8221; (whatever the name or email address of the user) whose folder you want to open. Note that you can click the &#8220;Folder type&#8221; menu if you want to open something else, like the user&#8217;s Calendar or Contacts.</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook2.png"><img class="alignnone size-full wp-image-321" title="outlook2" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook2.png" alt="" width="278" height="133" /></a> <a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook11.png"><br />
</a></div>
<div>Once the name is in place, simply click &#8220;OK&#8221;. You are now looking at the other user&#8217;s Inbox!</div>
<hr />
<div>If you will be frequently referring to the other user&#8217;s Inbox (or other folders), then it makes sense to add their mailbox to your Outlook configuration so that it opens every time. If you use the navigation bar, their mailbox will show up there every time you open Outlook, and you can simply click on the folders you want to browse.</div>
<div>To do this, you again need to get proper permission and authorization from your system administrator and management.</div>
<div>Once this is done, logged in with your own account, open Microsoft Outlook.</div>
<div>If you are using Outlook 2007, click Click &#8220;Tools&#8221; | &#8220;Account Settings&#8230;&#8221; then click on your Microsoft Exchange account, and click &#8220;Change&#8230;&#8221;</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook3.png"><img class="alignnone size-full wp-image-322" title="outlook3" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook3.png" alt="" width="223" height="382" /></a></div>
<div>If you are using Outlook 2003, click &#8220;Tools&#8221; | &#8220;Email Accounts&#8230;&#8221;, make sure that &#8220;View or change existing e-mail accounts&#8221; is selected, then click Next.</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook4a.png"><img class="alignnone size-full wp-image-323" title="outlook4a" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook4a.png" alt="" width="212" height="357" /></a></div>
<div>Click &#8220;More Settings&#8230;&#8221;</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook5.png"><img class="alignnone size-medium wp-image-324" title="outlook5" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook5-300x221.png" alt="" width="300" height="221" /></a></div>
<div>Click &#8220;Advanced&#8221;</div>
<div>Under &#8220;Mailboxes,&#8221; click the &#8220;Add&#8230;&#8221; button. Enter the name of the user whose mailbox you wish to access, then click &#8220;OK.&#8221; Click &#8220;OK&#8221; again, then &#8220;Next,&#8221; then &#8220;Finish.&#8221;</div>
<div><a href="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook62.png"><img class="alignnone size-full wp-image-327" title="outlook6" src="http://blog.paradigmcc.com/wp-content/uploads/2009/06/outlook62.png" alt="" width="348" height="435" /></a></div>
<div>The other users folders will now appear in the navigation pane on the left side of Outlook, and you can refer back and forth between their mailbox and yours any time.</div>
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